Terms and Conditions

Last updated: 8/1/2024

Welcome to Mom ME Minute, a service offered by Consuming Conscious LLC ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (www.mommeminute.com) and the services we provide. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are advised not to use our website or services

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with and be legally bound by these Terms, as well as our Privacy Policy, which is incorporated by reference. These Terms apply to all visitors, users, and others who access or use our services.

2. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the "Last updated" date at the top of this page. All changes are effective immediately upon posting. Your continued use of the website and services following the posting of any changes constitutes your acceptance of the new Terms.

3. Scope of Services

Mom ME Minute provides supplemental in-home childcare services for children aged 6 months and older. Our services are intended for occasional and limited use, not as a replacement for full-time childcare. The maximum allowable service usage is 9 hours per day, 12 hours per week, and 36 hours per month.

Referral-Based Program: Mom ME Minute operates exclusively on a referral-based system. New clients must be referred to Mom ME Minute by an existing client or trusted community partners. We reserve the right to accept or decline potential clients based on our internal criteria, including but not limited to service availability, alignment with our values, and the specific needs of the child.

Service Availability: The availability of care and services is subject to change without notice, based on factors including, but not limited to, the availability of caregivers, scheduling constraints, and operational considerations. We do not guarantee the availability of any service or caregiver at any given time.

4. User Accounts

To utilize certain features of our website, users may be required to create an account. Users must provide accurate and complete information during the registration process. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

5. Payments and Refunds

All payments for services are processed through Stripe, Inc. (“Stripe”), a third-party payment processor. The use of Stripe’s services is subject to the Stripe Connected Account Agreement and Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By using our services, you agree to comply with the Stripe Services Agreement.

  • Payments: Users agree to pay all applicable charges at the time of purchasing a care package. Care packages are valid for 180 days from the date of purchase. Any unused childcare sessions will expire after 180 days and will not be refunded.

  • Refunds: Refunds will only be issued if Mom ME Minute is unable to provide the scheduled service, provided that the booking was made at least 24 hours in advance. All other sales are final.

6. Cancellations and Rescheduling

Appointments must be scheduled at least 24 hours before the desired start time and can be scheduled up to 90 days in advance. Users may reschedule or cancel appointments up to 12 hours before the scheduled start time. Failure to reschedule or cancel within this timeframe may result in a cancellation fee up to the full cost of the services.

7. Privacy Policy

Our Privacy Policy, incorporated herein by reference, outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.

8. Intellectual Property

All content, including but not limited to text, graphics, logos, and images, available on our website is the property of Mom ME Minute or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

9. User Conduct

Users agree to use our website and services only for lawful purposes and in accordance with these Terms. Users are prohibited from engaging in any activity that:

  • Violates any applicable laws or regulations;

  • Infringes upon the rights of others;

  • Distributes harmful software or content;

  • Interferes with or disrupts our website or services.

10. Limitation of Liability

To the fullest extent permitted by law, Mom ME Minute and Consuming Conscious LLC disclaim all liability for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from:

  • Your use of, or inability to use, our website or services;

  • Unauthorized access to or alteration of your transmissions or data.

Important Notice: Mom ME Minute provides supplementary childcare services only and does not assume any responsibility or liability for the welfare of the children during the provision of services. Parents or guardians are responsible for providing complete and accurate information about the child and any specific care instructions. By using our services, you acknowledge that Mom ME Minute is not liable for any accidents, injuries, or other incidents that may occur.

11. Indemnification

You agree to indemnify and hold harmless Mom ME Minute, Consuming Conscious LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our website and services.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in the United States, in accordance with the rules of the American Arbitration Association.

14. Contact Information

For any questions regarding these Terms, please contact us at hello@mommeminute.com